Customer Service & Sales Assistant-Totally Tourism

Totally Tourism - Queenstown - Otago

Totally Tourism is a successful tourism and aviation company. It was established in 1999 and currently operates The Helicopter Line, Glacier Helicopters, Harris Mountains Heli-Ski, Milford Sound Scenic Flights, Mitre Peak Cruises, Challenge Rafting and Queenstown Combos.

If you are passionate about tourism, can deliver fantastic customer service and have excellent sales skills…we want to hear from you! We have a great opportunity for a driven and focused individual to join our team as a Customer Service & Sales Assistant at our booking office in Queenstown.

Experience required:

  • Previous sales and customer service experience.
  • Excellent attention to detail and organisational skills.
  • Strong communication skills and a friendly “can do” attitude. 
  • Be hardworking and a good team player.
  • Experience within the Queenstown tourism industry is a plus.


Key Responsibilities:

  • Providing outstanding customer service and reaching sales targets.
  • Taking bookings for activities face to face and over the phone.
  • Dealing with inquiries and advising on activities.
  • Cash handling and assisting with daily administrative tasks.


The successful applicant must be able to work public holidays, weekends and evenings.

All candidates must be eligible to work in New Zealand.