Team Leader Contact Centre

This job is no longer accepting applications
NZCU Baywide - Dunedin City - Otago

Team Leader - Contact Centre Dunedin

NZCU Baywide is the largest credit union in New Zealand and 100% Kiwi owned. We focus on helping everyday Kiwis achieve their financial goals through home loans, personal loans and everyday banking* solutions.

We are on the look out for a Team Leader for our Southern Contact Centre based in Dunedin.  This is one of three national Team Leader roles reporting to our Contact Centre Manager, also based in Dunedin.   

The successful candidate will be passionate about delivering an outstanding customer experience.  They will also revel in the opportunity to lead and support on a day to day basis, the Southern Contact Centre team and by this deliver a superior service to our customer owners.

You will thrive in a busy environment, enjoy providing solutions and assisting internal and external customers by delivering the service strategy in an ever evolving environment.

A position description for the role is attached.

Closing date: 5.00pm Friday 7th of June 2019.

For further information about this position and NZCU Baywide, check out our website: 

If you would like to have a chat about this opportunity, please call Michelle Robinson on 021 180 5716. 

Please note: You must be a Permanent Resident or NZ Citizen in order to apply for this role. You must also have a clear credit check and be free of criminal convictions.

*NZCU Baywide is proud to be a credit union not a registered bank

Job Description

Applications close 07 Jun 2019