Team Leader Inbound - Palmerston North

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FMG - Palmerston North - Manawatu

We have a challenging, exciting and very rare opportunity for an ambitious and driven individual to step into the Inbound Team Leader position in our National Service Centre to help continue to drive the success of the Centre.

Since 1905, FMG has had its roots firmly planted in rural New Zealand, which is why you’ll find that we're different when it comes to insurance. Now over 100 years later, we’re still 100% New Zealand owned and the country’s leading rural insurance specialist. As a mutual we invest profits back into the business to keep our premiums competitive and continue provide outstanding service for clients. As an employer, we invest in our people to foster a working environment that promotes achievement and celebrates success!

Reporting to the Head of National Sales and Service Centre and a member of the Service Leadership team, you will be working with the team developing and coaching others to achieve targets, while maintaining our world class customer service standards. This role will provide you with a challenge while continuing to build on your existing skills and expertise.

To be successful in this role, you will have demonstrated experience or have the natural ability to lead a dynamic team. You will be responsible for monitoring performance and identifying process improvement opportunities. We are looking for a leader who can demonstrate a hands-on, ground level approach and someone with strong listening, verbal and written communication skills.

If you relish working hard but also having fun along the way, this opportunity is the one you have been looking for!

Apply now! Applications close Friday 31st May 2019 at 5.00pm.

Job Description

Applications close 31 May 2019