The latest news and advice from our recruitment experts.
Although tourism and hospitality is New Zealand’s second largest export earner attracting $8.7 billion from overseas visitors last year, it remains one of the hardest industries when it comes to recruitment.
In order to both find the right talent and then keep those employees in their roles long enough to help forge a successful business, it’s important to have a strategy that starts with writing the right kind of advert all the way through to turning applicants into valued long-term employees.
That’s why QJumpers has teamed with Hospitality New Zealand to create Hospo Recruit to help match our talent pool technology and long experience in creating hassle-free recruitment processes for Kiwi companies, with the huge volume of businesses seeking talent and applicants looking for work.
The main issues facing employers wanting to attract the best talent are:
QJumpers General Manager Simon Oldham said the company was ideally equipped and experienced to help deal with the hospitality industry’s “massive issue” of recruitment.
“Hospitality New Zealand came to us and asked what can we do for their members to find good staff,” he said. “So what we’ve created is a hospitality talent pool with the goal that all hospitality talent in the country will be in this database so Hospitality New Zealand members can have a single place from which to source what they want quickly and painlessly.
“They will be able to have a look and immediately find potential candidates based on experience, what role they are looking for, where they want to work and what they expect to be paid. It’s designed to take away a lot of pain points in recruitment for them because it’s a difficult process.”
Launched originally in October last year, the talent pool already has thousands of individuals across all ranges of the hospitality and accommodation industries.
Hospo Recruit’s success comes from QJumpers’ in-depth knowledge of HR and recruitment in New Zealand and its innovative use of technology, such as its applicant tracking software, to streamline processes. But it also brings HR smarts by helping businesses do reference and background checks on applicants, shortlisting candidates and helping with work visa applications.
“QJumpers is in the ideal position to help New Zealand’s hospitality industry because technology makes things easier and faster and we already have processes in place because we were the first online talent pool system in the country,” Simon said.
“We know that hospitality would attract a lot of volume in terms of people wanting to put their names down to work in the industry, but there’s also a massively high turnover so we know we can help prevent a lot of the admin for people working in the industry.
“So the tools we’ve already developed are ideal for that high volume/high turnover environment.”
QJumpers General Manager Simon Oldham and Senior Consultant Annette Weatherall will present an hour-long talk titled The Fine Art of Catching and Keeping Good Staff as part of the Fine Food New Zealand seminar series this weekend.
“New Zealand hospitality businesses need people who love the industry and have a passion for it,” Simon said. “And even if they get those people in through the door to start at the bottom then, if they do it right and have the right people skills to get them excited about the industry and who they’re working for, then those new recruits will stay for a long time.”
Fine Food New Zealand, held at Auckland’s ASB Showgrounds, presents what’s new, innovative and on-trend in the world of foodservice, hospitality and retail, attracting hundreds of exhibitors and giving thousands of visitors the chance to network and learn from some of the best via its seminar series.
Other interesting events hosted at Fine Food New Zealand includes the Innovation Awards, cooking competitions and demonstrations, bake-offs and baking masterclasses, a search to find the country’s best barista and the Top Shelf Boutique Drinks Festival – Australasia’s biggest trade liquor event.
Fine Food New Zealand runs from June 26-28 at the ASB Showgrounds, Ellerslie. Simon and Annette’s seminar – presented in conjunction with Hospitality New Zealand – is from 11.45am to 12.45pm on Sunday.
For more information on the event, visit www.finefoodnz.co.nz and for more information on Hospo Recruit call 0800 407704 or visit the website.